Please read these Privacy Policy carefully
1. What will SmartGuard do with the personal data provided by you?
You can visit the pages of our SmartGuard website without the obligation of specifying information about yourself. But sometimes we need some basic personal data from you to offer products and services that you request. We at SmartGuard are committed to protecting your privacy at all times. The Privacy Policy below explains how we collect, store, and use the data.
2. Our dealing with the personal data.
Protecting your data is a top priority for SmartGuard. We would like to inform you of the way we collect, store, and use your data. For further details please get in touch with us at info@smartguardapp.com
3. What personal information is collected and stored?
You need to put your basic information like phone number and email ID when you choose to install our product on your device. This personal information is essential as the alert emails and messages need to be delivered to your given data. Once you place an order at our online shop, i.e. Google Play Store, you are obligated to enter the information that is necessary for the progression of the procedure. This includes your name, your address, and your credit card number or bank account details. You can always decide whether to continue with or cancel the operation in which you are prompted to enter your data. If you do not want to specify the required information, you can terminate the transaction at any time. We reserve the right to collect the information about your payment via a third party, to be able to offer certain payment options such as payment on account and purchase.
4. The use of collected and stored personal data.
Your personal information is used by SmartGuard in the following ways: SmartGuard provides you with detailed information about virus outbreaks, product updates, product news, advice, newsletter, marketing support, partner support, and support for many other services. SmartGuard allows you to buy easily and conveniently. In addition, you can download SmartGuard articles for registering products, to gain access to the services provided. You have the option of leaving the SmartGuard mailing list whenever you wish to do so.
5. Transmission of personal data to a third party.
SmartGuard also uses the services of other contractual partners for the product shipment, orders, billing, and payment process. Our contractual partners are obligated to treat the personal information confidential and use it only for purposes of the services or transactions for SmartGuard. In the case of digital product dispatch of SmartGuard software and licenses, SmartGuard cooperates with a third party to provide your orders and payments simply and conveniently online. SmartGuard does not use your data without your express consent, nor transfer it to a third party (not even for marketing and sales purposes or address brokers) unless SmartGuard is committed through legal regulation. In certain cases, SmartGuard is obliged to forward your personal information to authorities or other legal organizations under the law.
6. Security of personal information.
To protect your personal information, we have adapted the security measures by the Data Protection Act, the present privacy policy, and the international information security standards. This procedure enables us to protect your personal information from misuse, unauthorized access, disclosure, damage, manipulation, or deletion. The credit card data are encrypted in the online shop on the website via (Secure Socket Layer) SSL. Please note that SmartGuard will pass on this company data to its worldwide subsidiaries. Therefore, the personal information of our customers at all our subsidiaries around the world can be forwarded. In some countries, the collection, transmission, storage, and processing of personal data is carried out by SmartGuardcontractors. All SmartGuard employees who have access to customers’ data are obligated to guarantee the confidentiality and the use of personal data.
7. Statistical data.
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", and text files that are stored on your computer and make it possible to analyze your use of the website. The information collected by cookies while browsing the website (including your IP address), is transmitted to a Google server in the US and stored there. Google will use this information to evaluate the use of the website, to compile reports on website activity for website operators, and to provide further services for website and Internet use. Google will also transfer this information to third parties, provided that they are legally authorized to do so or if Google third parties are entrusted with the processing of these data. Google will not associate your IP address with other data collected by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we would like to point out that you will then no longer be able to use the website in full with all the functions. By using this site and SmartGuard App, you consent to the collection of data by Google in the manner and for the purpose described above.
8. Cookies.
Cookies are text files that are sent from a website to your browser software. SmartGuard uses these cookies to document your visit to the website of SmartGuard and support the functioning of the shopping cart when ordering from the online shop of SmartGuard. If you do not approve of this method, you have the option of setting your browser in such a manner that the cookies are blocked or your PC informs you when the website tries to store a cookie in your browser software. However, the blocking of cookies could mean that you cannot use all products/services on the SmartGuard pages completely.
9. Non-personally identifiable information.
SmartGuard records the domain name, IP addresses, and browser types of the visitors of the website SmartGuard at irregular intervals. This information is used for the logging of the global access to the SmartGuard site. Nevertheless, this information has not in any way something to do with the storage of the data. You will not be identified by your IP address even if our web server records this. Consequently, your identity remains secret.
10. Privacy of business partners and partner brands.
The SmartGuard website offers you various links to the companies with which we have a business relationship. SmartGuard is not responsible for the privacy practices of its business partners. Since their practices may differ from ours, we strongly recommend learning about the privacy statements of these companies. The SmartGuard site offers several links to websites and services of companies with whom we have a business relationship. This might collect information about you and your online activities, either on its website or on other websites, and via cookies, web beacons, and other technologies to manage your requests and to be able to offer services.
11. Non-confidential information.
Bear in mind that the information that is sent to some forums will be considered public information and will no longer be subjected to the Privacy Policy. With this type of communication persists the risk of transfer and use of information by others. Therefore, we strongly encourage you to handle your personal information with utmost care when you go online.
12. Disclaimer.
SmartGuard hosts only basic customer data in our Singapore Data Center managed by OVH Cloud with the best-in-class security measures for the protection of data
13. Contact Information.
For further questions and suggestions, we are ready to give you free information, directly and on request about your data stored with us. On request, the information can be made available in digital form by Quetzal Softalogy Pvt Ltd, Lahore, Pakistan.