The Best Anti-Theft App in the World
The core purpose of SmartGuard App is to retrieve one’s lost or stolen phone by activating the features of the app before hand.
SmartGuard allows you to locate and recover your lost device and prevents unauthorized acces to your smartphone.
SmartGuard is packed with a number of useful features to help protect your device.
Installation & Activation Process
Step by step user guide for smooth operation of Smart Guard App
Frequently Asked Questions
Here are the answers to some of the most commonly asked questions about SmartGuard.
What is SmartGuard?
The SmartGuard is the best anti-theft app available in global market. It will protect your precious smartphone from theft and all sorts of intrusive activities.
How SmartGuard works?
The SmartGuard has been designed with numerous features that will allow you to protect your smartphone in the best way possible. These features, once enabled, will make sure that your phone stays safe even in hostile situations.
Can this app be found on Google Play?
Yes, this app is available on Google Play. Also the app can be downloaded from our website smartguardapp.com
Can I use this app to find out the location of my previously lost mobile phone?
No, if this app is not already installed on your mobile, it is not possible to tell the location of the mobile through SmartGuard. You can only track the phone which has SmartGuard app installed and activated.
What if I have forgotten the app's password?
If you have forgotten the password of your SmartGuard app, you can create a new password with the change password menu or you can update the password by contacting us
If I lose my mobile, can I see its location or contact you?
If the SmartGuard app is installed on your mobile, you can find out the current location of your mobile by logging in with your email address on Web Admin Portal on our website smartguardapp.com. If in any case you do not know that, then you can contact us to find out the location of your smartphone.
How can I track location if I lose my mobile?
If you lose your mobile, you can either click on the link sent to your designated email ID by SmartGuard app in case of any intrusive activity or you can just log in to your Web Admin Portal on smartguardapp.com and locate your phone’s current location.
Will it be possible to track if the mobile’s battery has drained out after it got stolen?
No, if the mobile’s battery has drained out, then it is not possible to track the device.
If the thief flashes the mobile after stealing it, will it still be possible to track?
Yes, the user will be able to track the phone because it’s impossible to flash the mobile if it’s locked and has the SmartGuard app installed in it.
How long will it take for me to contact you?
If the mobile is lost, try to find out the location by your email as soon as possible or contact us within 12 hours
Will this app slow down my mobile in any way?
No, it is lighter than most of the apps and will not slow down your mobile.
Will this app work without the internet?
In case of any intrusion without internet access, the alternate mobile number will be informed about the location and selfie of the intruder through SMS. Although, with some cellular networks, the SmartGuard app has the advantage of running in the background silently, which makes it able to track without the internet.
As a result of using this app, will all the information of my mobile go to you?
No, the SmartGuard will take access of your location for tracking purposes only. Other than that, any information is not required by us which makes your phone entirely protected.
Do you have to keep all the features of the app ON all the time?
No, since each feature has a different function, you just need to keep the feature(s) you want to use the app for in a certain situation other than the four primary features Intruder Selfie, Stop Shutdown, Sim Card Security and Stop PC Connection which are recommended to remain turned on at all times.
What if I don't have email?
Since we will send your information in your email in all cases, it is mandatory to have an email address.
What is meant by alternate phone number?
Alternate phone number is another phone number which will be used to send alert / warning messages in case of any intrusive activity to your smartphone.
What to do if the mobile is lost?
If the mobile is lost, you can track the location through the link sent to your email address or by logging into the Web Admin Portal at smartguardapp.com and take action to recover the mobile by contacting your nearest police station.
Does SmartGuard have any refund Policy?
No, SmartGuard doesn't provide its users with any refund policy.
What to do if my scratch card code isn't getting approved?
Contact SmartGuard helpline
Why can't I sign-in to my account?
You must be entering wrong password, activation code or may be your mobile number isn't correct.
How many users can use one activation code?
One SmartGuard activation code can be used by one user only.
How can I start using SmartGuard application?
User has to download the app from our website or Google Play and then buy activation code either online or through scratch card from any nearby outlet.
How can I locate my smartphone?
Log on to your web admin portal, SmartGuard features will help you locate your phone.
What is web admin portal?
SmartGuard provides its users with seven different features to access remotely through Web Admin Portal which can be accessed on the dedicated page provided at smartguardapp.com
What are the important settings user must turn on while using the SmartGuard?
1. Intruder Selfie, 2. Stop Shut Down, 3. Stop PC Connection, 4. Family Protection should always remain turned on.
Customer Support (7am - 12am)
Want to know more about SmartGuard? Call us if you have any question regarding the process of activation, installation or any other technical information.